This Shipping Policy applies to all orders placed through Tktradingwholesale.com (the “Website”) and outlines our shipping practices, including delivery timelines, shipping fees, destinations, and related terms. By placing an order, you agree to comply with the terms set forth below.
1. Shipping Destinations
- We offer international shipping to most countries and regions worldwide.
- Certain destinations may be restricted due to legal regulations, shipping carrier limitations, or trade sanctions. We reserve the right to refuse shipping to restricted locations.
- You may check eligible shipping destinations during the checkout process.
2. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Processing time does not include weekends, holidays, or customs clearance delays.
- For large or customized orders, processing time may be extended to 5-7 business days, and we will notify you of any such delays via email.
3. Shipping Methods & Delivery Timelines
| Shipping Method | Delivery Time (After Processing) | Applicable Regions |
|---|---|---|
| Standard Shipping | 7-14 business days | Most international regions |
| Express Shipping | 3-7 business days | Major countries/regions (e.g., US, EU, UK, Australia) |
| Expedited Shipping | 1-3 business days | Selected major cities (subject to carrier coverage) |
- Delivery times are estimates and not guaranteed. Actual delivery may be affected by customs processing, local postal services, and unforeseen circumstances (e.g., natural disasters, transportation disruptions).
4. Shipping Fees
- Shipping fees are calculated based on the order weight, dimensions, shipping destination, and selected shipping method.
- Fees will be displayed clearly during the checkout process before you complete payment.
- We may offer free standard shipping for orders that meet a minimum purchase amount (excluding taxes and fees). Eligibility for free shipping will be indicated on the Website.
5. Tracking Information
- Once your order is shipped, we will send a shipping confirmation email with a unique tracking number.
- You can track your order status using the tracking number through the carrier’s official website or the “Order Tracking” page on our Website.
- Tracking information may take 24-48 hours to update after shipment.
6. Customs & Duties
- International orders may be subject to customs duties, taxes, or fees imposed by the destination country/region.
- These charges are the responsibility of the recipient and are not included in the order total or shipping fees.
- We are not responsible for delays caused by customs inspection or failure to pay required duties/taxes. For details on local customs policies, please contact your local customs authority.
7. Shipping Restrictions
- We do not ship prohibited items as defined by international shipping regulations and local laws (e.g., hazardous materials, counterfeit goods, restricted electronics).
- If your order contains prohibited items, we may cancel the order and refund your payment without prior notice.
8. Order Changes & Cancellations
- You may request to change or cancel your order within 24 hours of placement. After 24 hours, orders are processed and cannot be modified or canceled.
- To request changes/cancellations, contact our customer service team at [email address] with your order number.
9. Liability
- We are not liable for shipping delays, lost, or damaged packages caused by third-party carriers, customs authorities, or circumstances beyond our control.
- In the event of a lost or damaged package, please contact our customer service within 30 days of the shipping date. We will assist you in filing a claim with the carrier, but compensation is subject to the carrier’s terms and conditions.
10. Updates to This Policy
- We reserve the right to modify this Shipping Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
- Your continued use of the Website after changes are made constitutes acceptance of the updated policy.
For further questions, contact our customer service team at [email address] or [phone number].
Last Updated: [Insert Date]