Thank you for shopping at Tktradingwholesale.com. This Returns Policy outlines the terms and conditions for returning products purchased from our Website.

1. Eligibility for Returns

  • You may request a return within 30 calendar days of receiving your order.
  • Products must be unused, in their original packaging, and in the same condition as when delivered (no damage, tags intact).
  • Customized or personalized products are non-returnable unless defective.
  • Defective or damaged products must be reported within 7 days of delivery to qualify for a return, exchange, or refund.

2. Return Process

  1. Contact our customer service team at [Email Address] with your order number, product details, and reason for return.
  2. We will review your request and provide a Return Merchandise Authorization (RMA) number if approved.
  3. Package the product securely with the RMA number clearly marked on the outside.
  4. Ship the return package to the address provided by our customer service. You are responsible for return shipping fees unless the product is defective.

3. Refunds & Exchanges

  • Refunds: Once we receive and inspect the returned product (typically 3-5 business days), we will process your refund to the original payment method. Refund processing may take 5-10 business days depending on your bank or payment provider.
  • Exchanges: If you request an exchange (e.g., different size, color), we will ship the replacement product once the returned item is received and verified. Shipping fees for the exchange are covered by us if the return is due to a defect.

4. Non-Returnable Items

  • Final sale items (marked “Non-Returnable” on the product page).
  • Perishable goods, if applicable.
  • Products damaged due to misuse, negligence, or improper handling.

5. International Returns

  • International customers are responsible for all return shipping fees, customs duties, and taxes.
  • We recommend using a trackable shipping service for international returns, as we are not liable for lost return packages.

Contact Us: [Email Address] | [Phone Number]

Last Updated: [Insert Date]